Terms and Conditions
These Terms and Conditions (hereinafter "the Terms") regulates the relations between natural and legal persons using the website https://real-game.group including all sub-sites, as well as specialized programs and applications for mobile and other devices, providing access to the website https://real-game.group (unless otherwise expressly stated) and containing sufficient information about the RealGame Service (hereinafter "Service" or RealGame), as set out below. These Terms constitute a legally binding agreement between the user and RealGame. By creating a RealGame account and using RealGame, the user accepts these terms completely and unconditionally.
1. Terms and definitions
- 1.1. Site Administration - authorized employees to manage the Site, acting on behalf of RealGame, which is the sole owner of the site and implementing organizational, financial, technical support for the existence and operation of the site.
- 1.2. RealGame - Real Game Group LLC (IN: 02308734; Registration number: 269.110.1307752/2023-03-30), an organization that owns the site https://real-game.group and provides organizational, financial, technical support for the existence and operation of the site.
- 1.3. User of the site (hereinafter - the User) - a natural person capable by his actions to acquire for himself civil rights and independently to exercise them, as well as to create for himself civil obligations, independently perform them and be responsible in case of their failure, which accepted the terms of this document, has access to the Site, through the Internet and uses the services of the Site, as well as an individual entrepreneur and a legal entity in the person of duly authorized representatives - natural persons.
- 1.4. Site - a website having a domain name: https://real-game.group, used by RealGame to provide services, the terms of use of which refer to this document.
- 1.5. Services - functionality of the Site (programs, services, products, functions, interfaces, web forms), placed on the Site.
- 1.6. Content of the site (hereinafter the Content) - protected results of intellectual activity, including texts, their titles, articles, illustrations, music works with or without text, graphic, text, photographic, derivative, composite and other works, user interfaces, visual interfaces, trademark names, logos, computer programs, databases, as well as the design, structure, selection, coordination, appearance, overall style and location of this Content, part of the Site and other objects of intellectual property all together and/or separately contained on the Site.
- 1.7. Rules - rules of use of the Site, clarifying the basic rights and obligations of the User., established by these Terms, as well as other policies and applicable legislation.
- 1.8. Account - Registered User account in the Service, which has passed the necessary verification stages, access to which is provided through the website and/or the Service application. The user may not have more than one verified account.
- 1.9. The gamepad - a cryptographic token on Blockchain, each instance of which is unique and cannot be exchanged or replaced by another similar token ("Non-fungible token"), whose metadata contains the URL address of the intellectual property digital file in the IPFSA repository identifying a particular intellectual property object to which the right of use and disposal is granted in accordance with the terms of the Terms and the use of which is remunerated by Tokens.
- 1.10. Token - an internal unit of value used by the Site and Service to reward Users for using the Service, as well as to enable Users to use additional features of the Service. In all cases, except as specified in this Terms, Token is to be understood as an RGN Token, the owners of which do not receive any rights to participate in RealGame, to receive income from RealGame activities, as well as making management or other decisions regarding RealGame. In certain explicitly stated cases, Token should be understood as RG Token, the owners of which are entitled to participate in the development of the Service and/or in making management decisions regarding the Service.
- 1.11. Marketplace - a specialized section of the Site that allows Users to purchase Gamepads and also transfer Gamepads to other users temporarily for up to 24 hours, or permanently, for a specified fee in the form of Tokens.
- 1.12. Partner - an independent legal entity or individual providing Internet access services and/or specialized software, including but not limited to offline and/or online computer games, as well as services «internet cafe».
- 1.13. Game session - the period of time from the moment of Gamepad activation by the Gamepad User at the Partner’s location until the moment of deactivation of that Gamepad by the Gamepad User, but not more than specified in relation to the Gamepad of each type for the number of hours within 24 consecutive hours, during which the User is in close proximity (i.e. no more than 200 meters) from the location of the Partner and uses the Gamepad, either until the moment of automatic deactivation of the Gamepad after a certain time for each type of Gamepad, or automatically deactivating the Gamepad because the User has left the Partner’s location.
- 1.14. Intellectual property rights - all copyrights and related rights, industrial property rights, patents, trademarks, database rights, applications for any of the above, rights to confidential information, know-how, domain names, Future rights in intellectual property and any other rights in intellectual or industrial property (as well as any licences, patents and certificates in connection with any of the above), whether registered or not, is subject to registration and is recognized in a State.
2. Services
- 2.1. The RealGame provides services in accordance with the current tariffs, and the User uses the Services in accordance with the current legislation, system rules and the terms of this Terms.
- 2.2. Types of services:
- 2.2.1. Providing access to the Service.
- 2.2.2. Providing the possibility of exchange of Token for objects of value, including, but not limited to, digital currencies, the value of which at any time is equal to the value of one unit of the currency of the state or association of states (including, but not limited to, 1 USD).
- 2.2.3. Providing access to the Marketplace with the ability to purchase Gamepads, as well as providing Gamepads in urgent (up to 24 hours) or indefinite use to other Users.
- 2.2.4. Analysis of user information on the application and integration by the user of the technologies specified in sub-section 2.2.1-2.2.3 and other technologies.
- 2.2.5. Integration of technologies based on the User’s wishes.
- 2.2.6. Provide information about the services provided and provided to the RealGame user as well as the RealGame contractors.
- 2.2.7. Other services.
- 2.3. All operations are performed online.
3. Account Management. Game.
- 3.1. The User gets access to the Site, Services, as well as the ability to register Account only if such User has received a special invitation link (referral link) or invitation code (referral code) from another User.
- 3.2. A user may have only one valid account on the Site, unless otherwise expressly allowed by RealGame. If the User is found to have more than one account created for the same person, RealGame has the right to deactivate one or more such accounts without prior notification of the User.
- 3.3. To identify a User, a user must provide a valid E-mail address when registering a new user. RealGame also has the right to request additional information from the User when registering the Account, or at any time, provided that the Account account has not been deleted.
- 3.4. The provision of services accessible through the User’s personal account is carried out by means of a website, mobile application or other technical means.
- 3.5. Game
- 3.5.1. User independently acquires or receives the right to use the Gamepad. To purchase the Gamepad User has the right to use digital currencies transferred for transactions within the Service, the value of which at any time is equal to the value of one unit of the currency of the state or the union of states (including but not limited to $1).
- 3.5.2. Executiion of orders of the Account to purchase the Gamepad, as well as to perform other operations can be refused RealGame if:
- 3.5.2.1. Their execution violates the laws or conditions set by RealGame (including the rights and/or legitimate interests of RealGame or third parties);
- 3.5.2.2. Their execution is not possible for reasons independent of RealGame;
- 3.5.2.3. In other cases provided for by applicable law or by contract between the Parties, including but not limited to this Terms.
- 3.5.3. The user acquires the Gamepad one of the categories presented on the site, at their choice, based on their financial or other capabilities and preferences. The User agrees that RealGame has the right to modify and supplement the displayed Gamepad appearance, their functionality, the number of Tokens that the User receives for each Game session with the Partner. The User can find out the latest information about the Gamepads, the number of Tokens received for the Game Session and other related information on the https://real-game.group website.
- 3.5.4. User receives Tokens for each Game session. In order to receive Game Session Tokens, the User must be at the Partner’s location (a location error of up to 200 metres is allowed) throughout the Game Session. In the event that the Account leaves the Partner location, the Game Session is interrupted and the Account stops receiving Tokens until such Account returns to the Partner location. In this case, the total duration of the Game sessions for 24 consecutive hours cannot exceed the maximum duration of the Game session for 24 consecutive hours.
- 3.5.5. To obtain Tokens, an Account within the Partner’s location shall activate the Gamepad in the Service application. The User has the right to activate Game Sessions at the same time on no more than 1 (one) Gamepad. At the end of the Game Session, if the Gamepad activation time limit has not been reached within 24 continuous hours, the User will deactivate the Gamepad himself.
- 3.5.6. Users use Marketplace to purchase and alienate Gamepads, as well as to give Gamepads to Users for temporary use. When transferring a Gamepad to Express Use, a User whose Gamepad has been assigned to Fixed-Term Use is entitled to receive a reward in the form of no more than 80% of RealGame Tokens for using such Gamepad. An end-user of the Gamepad is entitled to at least 20% of the Tokens awarded by RealGame for using such a Gamepad. A user whose gamepad has been transferred to lowercase use may also simultaneously use other Gamepads belonging to him in any manner not prohibited by applicable law and this Terms.
- 3.6. Unless otherwise stated, RealGame is paid for the purchase of the Gamepad from the Account according to the tariffs. RealGame has the right to write off the corresponding payment without acceptance, including by credit of the value of Tokens in the User’s account.
- 3.7. All services rendered to the User are shown in the section «History».
4. Rights and obligations of Parties
- 4.1. User has the right to:
- 4.1.1. Receive Services in accordance with the terms of this Terms.
- 4.1.2. Receive information on the Services offered, their cost and other terms.
- 4.1.3. Obtain information on the number of acquired and alienated Tokens, acquired and alienated Gamepads, Gamepad rewards, and other related information.
- 4.2. User must:
- 4.2.1. Provide RealGame with complete, accurate information and valid documents about the identity of the Account or Account representative (originals, copies from originals, including scanned images of originals)and inform RealGame immediately of any changes to such information.
- 4.2.2. Use the Services personally and exclusively for legitimate purposes.
- 4.2.2. Use the Services personally and exclusively for legitimate purposes.
- 4.2.3. Refrain from using the official Site or other RealGame resources in any way not specified in this Terms.
- 4.2.4. Periodically check and, if necessary, clarify as soon as possible the information concerning the identity and contact data of the User, this Terms, Rules.
- 4.2.5. Immediately inform RealGame about any inconsistencies, suspicions and unusual circumstances, especially about absence or error of any display of balance of User’s assets, suspicious operations, suspicions about unauthorized entry into User’s personal account.
- 4.2.6. Ensure confidentiality of authentication data (logins, passwords, PIN-codes) of the Personal account and protection against unauthorized use of the Personal Account.
- 4.3. RealGame has a right to:
- 4.3.1. Reject any instruction of the User and suspend the provision of the Service in whole or in part in case of detection of any error, irregularity or fraud, as well as in cases where RealGame is not sure about the legality of the transaction or has doubts about unauthorized use of the User’s account.
- 4.3.2. Block the Account (including authentication data) and/or request from the Account to change it, in case RealGame has reasonable doubts about the person who has gained access to the Account’s personal account or submitted such request.
- 4.3.3. If as a result of the RealGame Account activity, damage is caused to third parties or the State, RealGame within 1 (one) calendar month from the moment of detection of such activity can suspend the provision of the Services to such User, if necessary to protect the rights and legitimate interests of RealGame, third parties or the State, or to determine the essential conditions of the suspicious situation defined in this paragraph.
- 4.3.4. Suspend the provision of the Services from the moment the User is notified of the termination of the Terms with RealGame.
- 4.3.5. Receive, process and update information to organize regular work of RealGame software and Site.
- 4.3.6. In connection with changes in legislation or due to technical necessity, as well as in other cases, upon it’s sole discretion, change the requirements and other terms of the Rules and/or this Terms, prior to notifying the User not later than 10 (ten) calendar days. The user is deemed notified of the changes from the moment such new and/or amended policy is published in the RealGame website.
- 4.3.7. In case of detection of false data about the User (including invalid e-mail address of the User), as a result of monitoring of Users, to inform Users about the need to provide new data.
- 4.3.8. Introduce additional means of information and infrastructure protection.
- 4.4. RealGame Must:
- 4.4.1. Take the necessary measures to ensure access to the Services and the appropriate quality of the Services within the limits of available technical possibilities.
- 4.4.2. To provide the User with information about services rendered and rendered to such User RealGame, as well as third parties - contractors RealGame, as well as restrictions at rendering services to such User.
- 4.4.3. Take measures to ensure the confidentiality of the information transmitted by the User to RealGame, as well as its protection from unauthorized use and/or its unlawful disclosure to third parties.
- 4.4.4. In case of disputes, at the request of the User provide a stamped help about the service(s) rendered to such User shall that be technically possible.
- 4.4.5. To inform the User about the occurrence of circumstances that are essential for the performance of RealGame obligations from this Terms, including, to publish tariffs on the official site and regularly update the list of Services, to publish current rules, etc. etc.
- 4.4.6. Investigate and resolve claims and complaints submitted by Users due to failures of the Site or due to the quality of work of RealGame employees within 10 (ten) working days, in a manner determined by RealGame internal procedures.
- 4.4.7. Fulfill the obligations provided by this Terms, RealGame rules and internal documents, applicable laws, other legal acts.
5. Responsibility
- 5.1. In the event of unauthorized access to a personal account, the Account must immediately notify RealGame in the order specified by RealGame. The user bears the risk of adverse consequences of their unauthorized use, including liability for losses caused by RealGame.
- 5.2. RealGame is not responsible for verifying the nature and legality of the relationship between the User and third parties.
- 5.3. Unless otherwise expressly stated, RealGame is not responsible for the obligations of third parties to the User and cannot guarantee compliance of their services with legal requirements or their descriptions, quality, quantity, terms of service provision and other conditions. Accordingly, RealGame does not accept any complaints or claims regarding the acts (omissions) of such third parties.
- 5.4. Each Party shall be liable for actual losses suffered by the other Party during the operation of this Terms. The parties shall waive and refrain from claiming consequential damages as well as loss of profits. The liability of RealGame cannot in any case exceed the value of the Account assets transferred to RealGame control.
- 5.5. RealGame is not liable for any errors, malfunctions, infractions, which are not due to its fault, or any result caused by the suspension or termination of the Services specified in this Terms.
- 5.6. The User understands that the services provided by RealGame are not a guarantee of future profit, and knowingly takes all the risks associated with potential financial losses due to the User’s decision to provide such User with services.
- 5.7. The user personally bears all the risks that may arise from non-compliance with RealGame recommendations and instructions, as well as violation of RealGame rules.
6. Confidentiality, protection of information.
- 6.1. The Parties shall ensure the protection of information exchanged between themselves within the framework of the Treaty.
- 6.2. RealGame ensures the confidentiality of User’s personal data, operations performed on behalf and in the interests of the User and other information. Information may be disclosed by RealGame only in those cases and to the extent required by applicable law or necessary for the provision of the Service, or necessary for the protection, including judicial protection, of the violated rights of RealGame. In all other cases, such information may be disclosed only with the consent or order of the User.
- 6.3. Information obtained by other means without violating confidentiality requirements including, but not limited to, through news outlets and other media, shall not be deemed confidential for the purposes of this Terms.
- 6.4. Information and documents relating to the number of Tokens acquired or alienated by the Account, and the Gamepads acquired or alienated by the Account, are retained by RealGame for 1 (one) year from the date of such acquisition (alienation) or termination of the relationship between RealGame and the Account based on the principle of reasonableness shall that be thechnically possible.
- 6.5. In the case of using a mobile phone for authentication on the Site and in the Personal account, it is considered that the User has authorized RealGame to contact the appropriate mobile operator or other persons to obtain Confirmation that that this mobile phone number is provided to the User, a is also notified in case of disconnection of the phone number, changes, provision of the number to another person, as well as in case of termination of the service contract of this number. If a third party informs about the suspension or blocking of the mobile phone number of the Account, RealGame has the right, but is not obliged to restrict the possibility of access to the Account’s account using such mobile phone number. RealGame has the right to request written evidence from the Account that the mobile phone number is provided to it.
- 6.6. The user bears all the risks of negative consequences in case of providing RealGame inaccurate information.
7. Notifications
- 7.1. The User agrees to receive informative electronic communications from the Administration on important events occurring within the framework of or in connection with the activities of the Site and the Administration to the e-mail address, phone number and/or messenger handle provided on the Site.
- 7.2. The Administration has the right to inform the User about the features of the personal account and (or) the Administration Site and/or about changes in the information resources placed on them.
- 7.3. Unless otherwise provided by this Terms or the law, all notifications within the framework of the relationship between the Account and RealGame shall be made electronically.
- 7.4. For the convenience of the RealGame Account, in the provided cases, have the right to send copies of notifications and messages to the e-mail address, phone number and/or messenger handle specified by the Account, as well as to receive the Account’s instructions from such addresses and/or numbers. RealGame cannot guarantee the receipt of messages sent to the Account e-mail address or mobile phone.
8. Force majeure (force majeure)
- 8.1. The Parties shall be exempted from liability for partial or total non-compliance with the obligations of this Terms if it was due to circumstances of force majeure, that is, circumstances beyond the reasonable control of the Parties, which the parties, acting with due diligence, could not foresee or prevent, including: fires, floods, earthquakes, actual and declared wars, armed attacks, explosions, mass disturbances, adoption of an act by a State body, Interruption of the main infrastructure, reduction of power supply and/or interruption of the network, or other events, independent of will, which are beyond the reasonable control of the parties to this contract.
9. Applicable law
- 9.1. The contract shall be regulated and interpreted in accordance with the provisions of the applicable substantive and procedural law of the Republic of Armenia.
10. Language of the Terms
- 10.1. This Terms has been drafted in Russian and translated into other languages. In the event of any discrepancy between translations and Russian, the Russian version should be given priority.
11. Procedures for filing and handling complaints
- 11.1. The User is obliged to check the actions performed through the Account and in case of any inconsistency, to notify RealGame within two months from the moment of such action.
- 11.2. In the event of any complaints or suggestions, the User may contact RealGame, including by e-mail or through the RealGame hotline. In accordance with the established rules, RealGame conducts internal procedures for dealing with complaints and proposals that are sent to RealGame. RealGame is obliged to respond to the received complaints and proposals, in accordance with the procedures established by it, respecting the terms, deadlines and requirements of the legislation. The written requests of the User shall be answered in writing.
12. Dispute settlement
- 12.1. Parties should endeavour to resolve disputes through good faith, negotiation and consultation.
- 12.2. If it is not possible to resolve the dispute by negotiation, the Parties shall have the right to submit claims to each other in a manner that allows to confirm the sender, the addressee, the date of submission of the claim, as well as the content of the submitted claim.
- 12.3. If the dispute cannot be resolved in the claim procedure, the dispute shall be submitted to the court at the location of RealGame in the manner established by the legislation of the Republic of Armenia.
13. Modification of the Terms
- 13.1. RealGame may, at its sole discretion, unilaterally change the terms of the Terms by publishing a new version. The new version of the Terms shall enter into force after 10 (ten) calendar days from the date of publication.
- 13.2. In the event that the User does not agree with such changes, he/she terminates the agreement between the Parties by immediately notifying RealGame of termination of the contractual relationship and withdrawal of acceptance.
- In case of actions on behalf of, on behalf of and in the interests of the User, as well as actions of the User, in addition to transfer of all assets to third-party sites, such changes shall be considered unconditionally accepted by the User.
- This Terms shall be deemed to be concluded for an indefinite period unless otherwise stated.
- The contract between RealGame and the User may be terminated in other cases stipulated by this Terms and applicable law.
- The invalidity of one or more provisions of this Terms, including but not limited to changes in applicable law, shall not entail the invalidity of this Terms in its entirety.
- This Terms is a public contract within the meaning of Art. 442 The Civil Code of the Republic of Armenia contains the same conditions for all Users and is provided "as is". The User has no discretion to modify, add or delete any of the provisions of this Terms. At the same time, RealGame may, at its discretion, make changes to the text of this Terms that are not contrary to applicable law, and RealGame recommends that Users periodically consult the text of this Terms.